Effective September 29, 2026 · SafePath Solutions, LLC, doing business as SafePath Tech Solutions
Information covered by this policy.
This policy covers our one-to-one SMS customer service program. We receive your mobile number, messages and replies, consent and opt-out records, and message delivery information. You may also provide your name and information about the service or project you are discussing.
How we use your information.
We use this information to respond to your requests, coordinate appointments and service, provide requested project updates, maintain customer service records, honor your communication preferences, and operate and protect our messaging service. We do not use this SMS program for marketing or bulk promotional messages.
Mobile information and sharing.
Mobile opt-in information will not be shared with third parties for marketing purposes. We do not sell or rent your mobile number, SMS consent, or message contents, or share them with affiliates or third parties for their own marketing or promotional use.
We use service providers, including Microsoft and telecommunications carriers, to transmit and support SMS. They process the information needed to deliver messages and operate the service. Any other sharing of business information excludes SMS opt-in data and consent from marketing or promotional sharing. We may disclose information when legally required or necessary to protect rights and security; this does not authorize its use for marketing.
Retention and protection.
We retain SMS records as needed for customer service, documenting consent, honoring opt-outs, security, and applicable recordkeeping requirements. Access is limited to personnel and providers who need the information for these purposes. Ordinary SMS is not a secure way to share confidential security details; please do not send passwords, alarm or access codes, or payment-card information.
Your choices and questions.
Reply STOP to unsubscribe from the SafePath number you are texting, or HELP for assistance. You can ask questions about your SMS information or request correction or deletion by contacting service@safepathts.com or call (410) 315-1478. Some records may need to be retained to meet legal obligations or ensure we continue to honor your opt-out.
See our SMS Terms & Conditions and opt-in instructions. Changes to this policy will be posted here with an updated effective date.